Terms & Conditions

Last updated: March 2026

1. Introduction

These Terms and Conditions govern your use of the AromaproxUK website (www.aromaproxuk.co.uk) operated by Aromaproxuk LTD. By accessing or using our website, you agree to be bound by these terms.

2. Company Information

Aromaproxuk LTD

Registered in England and Wales

Address: Broxbourne, Hertfordshire, United Kingdom

Email: info@aromaproxuk.co.uk

Phone: 01992 236123

3. Products and Services

AromaproxUK is an authorised UK distributor of premium aroma diffusers and custom fragrance solutions. We offer:

  • Commercial aroma diffusers for hotels, offices, and retail spaces
  • Home aroma diffusers
  • Car aroma diffusers
  • Custom fragrance oils and scent solutions
  • OEM and ODM services

4. Pricing and Payment

All prices displayed on our website are in British Pounds (GBP) and are subject to change without notice. Prices are exclusive of VAT unless otherwise stated. Payment terms will be agreed upon when placing orders.

5. Orders and Enquiries

Submitting an enquiry through our website does not constitute a binding order. All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.

6. Delivery

Delivery times and costs will be confirmed at the time of order. We aim to deliver within the agreed timeframe but are not liable for delays caused by circumstances beyond our control.

7. Returns and Refunds

Returns are accepted within 14 days of delivery for unused products in original packaging. Custom or OEM products may not be eligible for return. Contact us for return authorisation before sending any items back.

8. Warranty

All products come with a manufacturer's warranty. Warranty terms vary by product and will be provided with your purchase. Warranty does not cover damage from misuse, improper installation, or normal wear and tear.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of AromaproxUK or our licensors. You may not reproduce, distribute, or use any content without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, AromaproxUK shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the relevant product or service.

11. Indemnification

You agree to indemnify and hold harmless AromaproxUK, its directors, employees, and agents from any claims, damages, or expenses arising from your breach of these terms or misuse of our website or products.

12. Website Use

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Transmit any viruses or malicious code
  • Collect information about other users without consent
  • Interfere with the proper functioning of the website

13. External Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

14. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any changes.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

AromaproxUK

Email: info@aromaproxuk.co.uk

Phone: 01992 236123